Configure my phone

…how can a user program the buttons on their phone?

…set up wifi on my yealink phone?

…change the ring tone on my Aastra 6867i or 6869i telephone?

Utilize MaX UC / Accession / Meeting

…set up and use the MaX UC mobile app?

…set up and use the MaX UC desktop app for windows?

…set up and use the MaX UC desktop app for mac?

…set up and use the MaX meeting standalone conferencing service?

Control and access my voicemail

…set up my voicemail account?

…access my voicemail messages when I am away from the office?

…activate my voicemail SKIP PIN feature?

…get my voicemail messages via email?

…log into a different mailbox other than my own from within or outside of the office?

Utilize the user commportal

…block phone numbers from calling my direct line?

…reset or change my commportal password or voicemail pin?

…reset a forgotten user commportal or admin portal password

Send and receive faxes

…send a fax via the hosted fax portal (XMedius)?

…send a fax via the web portal (FaxFinder)?

…send a fax via email to fax service?

…change my iFax email delivery address?

Miscellaneous

…get training on the Telax Call Center Agent (CCA)?

…understand how Caller ID works?

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