Configure my phone

…how can a user program the buttons on their phone?

…set up wifi on my Yealink phone?

…use the Hot-Desking feature on my Yealink phone.

…change the ring tone on my Aastra 6867i or 6869i telephone?

…understand how the Missed Calls notification feature works on my Yealink phone?

Utilize MaX UC / Accession / Meeting

…set up and use the MaX UC mobile app?

…set up and use the MaX UC desktop app for windows?

…set up and use the MaX UC desktop app for mac?

…change service providers in MaX UC

…set up and use the MaX meeting standalone conferencing service?

Control and access my voicemail

…set up my voicemail account?

…access my voicemail messages when I am away from the office?

…activate my voicemail SKIP PIN feature?

…get my voicemail messages via email?

…log into a different mailbox other than my own from within or outside of the office?

Utilize the user commportal

…reset my forgotten user commportal password?

…block phone numbers from calling my direct line?

…reset or change my commportal password or voicemail pin?

Send and receive faxes

…send a fax via email or via the hosted fax portal (XMedius)?

…send a fax via email or via the faxfinder web portal (FaxFinder)?

…change my iFax email delivery address?

Miscellaneous

…get training on the Telax Call Center Agent (CCA)?

…understand how Caller ID works?

…understand high cost calling areas and free conferencing services?

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