Phone Training Videos:

Yealink T53 / T53W (20:52)

0:03 – Overview
3:44 – Making Calls
6:30 – ICOM (Intercom)
8:26 – Answering Calls
8:53 – Pickup
9:48 – Paging
10:10 – Hold and Park
11:52 – Transferring Calls
15:23 – Voicemail Transfer
16:03 – Conference Calling
17:43 – Do Not Disturb
18:38 – Voicemail
20:04 – User Commportal

Yealink T54W (22:29)

00:03 – Overview
04:04 – Making Calls
07:31 – ICOM (Intercom)
09:27 – Answering Calls
10:07 – Pickup
11:08 – Paging
11:40 – Hold and Park
13:39 – Transferring Calls
17:02 – Voicemail Transfer
17:45 – Conference Calling
19:23 – Do Not Disturb
20:30 – Voicemail
21:35 – User Commportal

User Commportal Videos:

User Commportal Quick Overview (4:30)
Metaswitch User Commportal Tutorial
Metaswitch iACD Commportal Agent Tutorial

MaX UC Videos:

Metaswitch MaX UC Desktop Playlist (9 videos~12:18)
Metaswitch MaX UC Mobile Playlist (10 videos~9:29)
Accession (MaX UC) Desktop Overview (8:34)
Accession (MaX UC)  iPhone Setup and Overview (8:42)
Accession (MaX UC) Android Setup and Overview (7:07)
MaX UC Desktop for Windows Click-to-Dial with Google Chrome

Admin Portal Videos:

Admin Portal Quick Overview (4:56)
Metaswitch Admin Portal Tutorial
Holiday Scheduling Overview (7:01)
Easy Attendant Overview (4:25)
Premium Attendant Overview (4:56)
Hunt Group Membership Overview (3:19)
Music On Hold Quick Overview (4:28)
Call Analytics Overview (6:04)
Reset Subscriber Overview (4:23)
Metaswitch iACD Commportal Admin Tutorial

MIaRec Call Recording Videos:

MiaRec Call Recording Overview (9:52)