1. Open a browser and visit www.azphoneware.com.
  2. Hover your mouse pointer over the LOGIN menu option and select USER COMMPORTAL LOGIN.
  3. Enter your direct telephone number and your commportal password, and click LOGIN. User Commportal window is displayed. If you don’t know your password, contact the PHONEWARE service department at 602-445-7777 ext 1, or email service@azphoneware.com.
  4. On top menu bar, click on SETTINGS.
  5. Under settings, click on MESSAGES tab.
  6. Insure that the option “Forward messages and faxes as emails” is checked.
  7. Add, edit, or remove email addresses.
  8. If you want to retain a copy of the messages you have received in the user commportal mailbox and on your phone, insure that the option “Leave original in inbox” is checked.
  9. After all changes are made, click on the APPLY button.