To log into the Phoneware admin portal:

  1. Visit, hover your mouse over LOGIN and then select ADMIN PORTAL. Or, you may also visit the admin portal URL directly at
  2. Enter the direct telephone number of a subscriber line with administrator privileges. Enter digits only, no formatting characters such as ()-.
  3. Enter your portal password. This is the same password used to log into the user commportal and also to log into other services such as Accession and the call recording service. If you don’t know your password, you can use the RESET PASSWORD link If there is a security email address assigned to your subscriber account, a password reset link will be sent to you via email. If you are unable to log in, contact the Phoneware service department for assistance.
  4. Once you are successfully logged in, you should see the admin portal menu.

Additional information regarding administrative functions can be accessed on our videos page: